Internal Maintenance Schedule
| Dear Valued Client, We would like to inform you that from June 28th to July 10th, Yottability will be undertaking a comprehensive process to enhance and update the services we offer to our esteemed customers. As a result, we will NOT be scheduling any appointments during this period. Additionally, please anticipate a potential increase in the response time for customer support tickets, which may take up to 4 hours, and ticket resolution time, which may require 24-48 hours. These delays are due to our dedicated technicians who will be actively facilitating the upgrade process. Our goal is to ensure that we can provide you with the latest upgrades and services, thereby delivering the best possible experience to our valued customers. Should you need to reach us during this time, we kindly request that you continue to communicate with our Support Team via email at support@yottability.com, as this remains the most efficient means of contacting our team. Furthermore, please be advised that our office will be closed on July 3rd and 4th in observance of the July 4th, Independence Day Holiday. During this period, service tickets will not be attended to unless you have a 24/7 support agreement with us. We sincerely apologize for any inconvenience caused by these temporary adjustments to our services. Thank you for your understanding and continued support. Please forward the Announcement to your appropriate Colleagues and/or Team Members so they are also aware of our upcoming schedule. As this Announcement is only being sent to the account holder and/or billing contact we have on file. Best regards, Yottability Team |
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